Information Collection & Use

We respect your privacy; therefore we have procedures to ensure that your personal information is handled in a safe, secure and responsible manner. This privacy policy states what kind information is being collected from you and how it is being handled. As time and technology advances, so do our privacy policy will change to suit that need. Please refer to this page for the most up-to-date information.

1. Registration
In order to use this Web site, you do not have to register. ArtisticGiftBaskets.com  is the sole owner of the information collected on www.ArtisticGiftBaskets.com   ArtisticGiftBaskets.com  collects personally identifiable information from our users at several different points on our web site. 

2. Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).  We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you.

3. Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site.  If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.  The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to notify contest winners and award prizes.

4. Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the site. ArtisticGiftBaskets.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at www.ArtisticGiftBaskets.com  to request that we remove this information from our database.

5. Uses of Information
In general, you can visit our site without telling us who you are or revealing any personal information about yourself. In order to better provide you with numerous products and services, each of our Sites collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information.

I. Non-Personally Identifiable Information
When you visit our site, we collect some basic Non-Personally Identifiable Information about you. This information includes information regarding your operating system, browser software, and IP (Internet Protocol) address. Non-Personally Identifiable Information is collected in order to provide you with satisfactory service. We use the information to detect problems with the web-server and to administer our site. In addition, Non-Personally Identifiable Information is compiled by us and analyzed on an aggregate basis.

II. Personally Identifiable Information
When you place an order, or enter a sweepstakes or promotion, we request that you send us Personally Identifiable Information. This information lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information may consist of: your name, address, telephone number, email address, birth date, billing information (credit card number, expiration date and billing address), occasion type (Valentine's Day, etc.), products purchased, any relevant promotion code and information (for example, reward program account information) and the gift and message recipient's name, address, telephone number, email address and any other information you may provide us ("Personally Identifiable Information" ). We use Personally Identifiable Information for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers. Personally Identifiable Information is compiled by us and analyzed on both a personal and an aggregated basis.

We contract with a third-party company (PayPal) to provide certain services including credit card processing, distribution, data management, etc. "Agents". We provide PayPal with the information needed for them to perform these services.

 

Communications from the Site

1. Special Offers and Updates
We will occasionally send you information on products, services, special deals, promotions. You can sign up for these emails from us on our mailing list page. Out of respect for your privacy, we present the option not to receive these types of communications.  Please see the “Choice and Opt-out" section.

2. Newsletters
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe.  Please see the “Choice and Opt-out” section.

3. Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so.  For instance, if our service is temporarily suspended for maintenance, we might send you an email.  Generally, you may not opt-out of these communications, which are not promotional in nature. 

4. Customer Service
Based upon the personally identifiable information you provide us, we will send you an order confirmation email. We will also communicate with you in response to your inquiries and to provide the services you request. We will communicate with you by email or telephone, in accordance with your wishes.

5. Supplementation of Information
In order to provide certain services to you, we may on occasion supplement the personal information you submitted to us with information from third party sources. We use third party software (Paypal) to verify your identity, along with identifying:

• Amount of sale—The amount of sale does not exceed the card's limit.
• Expiration date—The card's expiration date has not passed.
• Credit card security code validation (CVV2) - The buyer has provided the correct three- or four-digit security code at checkout.
• Cardholder address verification (AVS) - The buyer has provided a billing address that matches the card's billing address per the issuing bank

 

Information Sharing and Disclosure

1. Aggregate Information (non-personally identifiable)
We do not link aggregate user data with personally identifiable information. 

2. Personally identifiable information:
We Share Personally Identifiable Information with Third Parties: 

Agents 
We use an outside shipping company (USPS, UPS, FedEx, etc)  to fulfill orders, and a credit card processing company (PayPal) to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

 

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to   comply with a judicial proceeding, court order, or legal process served on our Web site.

Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.  For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication. We offer an opportunity to opt-out of certain communications by contacting us at www.ArtisticGiftBaskets.com  to opt-out. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.  We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We use a third-party tracking program called AWStats that uses cookies [log files] to track non-personally identifiable information about visitors to our site in the aggregate usage and volume statistics to analyze usage of our site.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. As communication between the client (browser) and server is made in a stateless mode, it is not possible to know who the client is and where they currently are on the website. The cookie protocol is an implementation used on websites that allow client tracking to occur. This allows for greater interactivity between client and server as the server is able to tell who the client is and where they currently are on the website.

Without this form of implementation, shopping online or banking online would not be possible.

The cookie protocol works by allowing the website to store a file on the clients computer which the client sends on every subsequent request made to the website. The website can store any text information required in the cookie file but must remain within a 4 kilobyte size limit. For privacy reasons, the cookie file stored by the website on the clients computer can only be read by the website that stored it. This is controlled by the url domain of the website. For example: www.domain-one.com can only access cookie files which www.domain-one.com stored, not the cookie files which www.domain-two.com stored. For the website to be able to track the client, a session ID is uniquely created and stored as a cookie on the clients computer.


We do use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies.  [We use session cookies to make it easier for you to navigate our site.] A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. http://en.wikipedia.org/wiki/HTTP_cookie

We set a persistent cookie to store your username so you don’t have to enter it more than once.  Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.  If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, and your shopping cart will be limited.

Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by ArtisticGiftBaskets.com . Please be aware that we,  ArtisticGiftBaskets.com , are not responsible for the privacy practices of such other sites.  We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, delete or deactivate it] by making the change on our member information page [or by emailing our Customer Support at EMAIL ADDRESS] or by contacting us by telephone or postal mail at the contact information listed below.

Security
The security of your personal information is important to us.  When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).  To learn more about SSL, visit these sites http://en.wikipedia.org/wiki/Ssl or http://www.instantssl.com/ssl-certificate-products/rootkey.html We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at support@ArtisticGiftBaskets.com

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at www.ArtisticGiftBaskets.com